Please review your shipping information for accuracy before submitting an order. Battery Tender® is unable to cancel or change a shipping address once the order has been placed. 

Battery Tender offers Standard (3-4 business days), Ground (5-8 business days), and Expedited (1-3 business days) shipping service options: 

• For orders over $99.95, the cost of Standard/Ground shipping is free to the 48 contiguous US states. 
• For orders under $99,95, the cost of Standard/Ground shipping is a flat rate of $9.95 to the 48 contiguous US states. 
• Expedited shipping is a flat fee of $14.95 to the 48 contiguous US states.  
• Ground shipping is a flat fee of $25 for orders shipped to AK, HI, USVI, and PR. We do not offer Standard or Expedited shipping outside the 48 contiguous US states

Normal processing time is 2 days from receipt of order, excluding holidays and weekends. Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control. Carrier will be selected at the sole discretion of Battery Tender.

You will receive a shipping confirmation email containing tracking information once your order has shipped. Tracking will be active within 24 hours of the shipping confirmation email.

Please note, we do not ship internationally or to PO Boxes or APO/FPO at this time.

Most Battery Tender by Deltran product support issues can be resolved remotely without sending the unit in for evaluation or service. Before initiating a return, please contact Battery Tender customer support at support@deltran-global.com or 386-736-7900 for troubleshooting and diagnostics.

If you are not 100% satisfied with your purchase, you may return the product for a full refund of the purchase price (shipping charges are non-refundable) or exchange it for another item. Returns or exchanges are accepted within 30 days of the original purchase date.

To initiate a return, please email returns@deltran-global.com to request approval. We reserve the right to deny refunds for items returned without prior approval.

Shipping Your Return

• Customers are responsible for the cost of return shipping.
• Shipping charges are non-refundable.
• If you are returning an item valued over $49.95, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Restocking Fees for Damaged or Incomplete Returns

Returned products must be in original condition with all accessories, packaging, and components included. Items returned incomplete, damaged, or with missing parts may be subject to a restocking fee. The fee amount is determined based on the condition of the returned product and the extent of missing or damaged components. We reserve the right to deny a full refund for items that are not returned in resaleable condition.

Third-Party Purchases

This return policy only applies to purchases made through BatteryTender.com. If you purchased your Battery Tender product through another seller or retailer, please refer to their return policy for assistance. Any attempt to return a product to Battery Tender that was not purchased through BatteryTender.com will void this return policy.