Thursday, April 24, 2014
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Battery Warranty Information

a) Deltran Battery Tender® offers a Limited Three-Year Warranty for its Lithium Batteries, for defects in material and or workmanship.
b) Do NOT return any product without an RMA# (Return Merchandise Authorization) or before first contacting Deltran Battery Tender® to perform some simple diagnostics. In many cases issues can be resolved prior to return.
c) Warranty is not transferable from original purchaser.
Warranty Periods
1) 0-12 months: Replace free of charge with original receipt or product registration on our website.
2) 13-24 months: 50% off MSRP with original receipt or registered on website.
3) 25-36 months: 35% off MSRP with original receipt or registered on website.
* Customers are responsible for paying the initial shipping charge to return the batteries. Deltran will pay shipping on replacement batteries returned to customers, except those without a copy of the receipt and/or RMA#.
Returns MUST be accompanied by:
a) A copy of the Original Receipt unless the battery was registered on our website.
b) Deltran Battery Tender® RMA#.
Returns without a receipt
a) If there is no receipt but we can determine from the serial code that the battery is still in the warranty period, or within the first three years of Deltran selling the battery then the customer receives 35% off MSRP for that battery type.
b) The customer is responsible for all shipping charges.
No Fault Found
a) Any product found NOT defective after testing in house at Deltran will only be returned to customers at their expense for shipping.
Conditions Not Covered
a) Any physical damage to the battery occurring after purchase.
b) Any modifications to the battery, including but not limited to the terminals.
c) Any corrosion including salt water.
d) Any over-voltage charging of the battery.
e) Battery discharged below 8Volts.
f) Purchased from an unauthorized source.
Shipping Damage
a) Any item damaged in transit must be reported to the Shipper Immediately upon opening the package.
b) Also notify Deltran of the situation.
c) All original packing must be retained until further notice.
d) Deltran will respond with further instructions.

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